Privacy Policy
This Privacy Policy describes how North and Paws (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the “Site”).
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual.
Device Information
🔹 Examples of Personal Information collected: version of your web browser, IP address, time zone, cookie data, pages or products viewed, search terms, and how you interact with the Site.
🔹 Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage in order to improve performance and optimize your experience.
🔹 Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
🔹 Disclosure for business purposes: shared with our e-commerce platform provider, Shopify.
Order Information
🔹 Examples of Personal Information collected: your full name, billing address, shipping address, payment details (including credit card information), email address, and phone number.
🔹 Purpose of collection: to process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential fraud, and provide product updates or promotional offers based on your preferences.
🔹 Source of collection: collected directly from you when placing an order, creating an account, or contacting us (including through forms or live chat).
🔹 Disclosure for business purposes: shared with Shopify and secure payment processors to complete your transaction safely.
Customer Support Information
🔹 Examples of Personal Information collected: your name, email address, order number, and any information you provide in your message.
🔹 Purpose of collection: to provide customer support and resolve issues related to your order or inquiry.
🔹 Source of collection: collected directly from you.
Using Personal Information
We use your Personal Information to offer products for sale, process payments, ship and fulfill orders, communicate updates, provide customer support, improve our services, and send marketing communications if you have opted in.
Cookies
A cookie is a small file downloaded to your device when you visit our Site. We use functional, performance, advertising, and social media cookies.
Cookies improve your browsing experience by remembering preferences such as login details or region selection. They also help us understand how visitors use our Site, whether it is their first visit or a returning session.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.
Data Security
We take reasonable precautions and follow industry best practices to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Payment information is encrypted and processed securely through trusted providers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory updates.
It is your responsibility to review this page periodically. Continued use of the Site after changes are posted constitutes acceptance of those changes.
Contact Information
If you have any questions about this Privacy Policy, please contact us at: